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LISTEN & UNDERSTAND YOUR NEEDS
Every project & property is uniquely different, so we will schedule a complimentary on-site visit to listen to your goals and expectations. We will survey the property so we have a better understanding of conditions such as lakeweed species, bottom composition, and water depth. We put a lot of thought into your quote, so that it is cost-effective, makes sense for your property, and aligns with your expectations for the project.
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COMMUNICATE & EXECUTE THE PROJECT PLAN
Some jobs require muscle, other jobs require finesse. With over 10 years of experience, we’ve learned how to complete jobs thoroughly and efficiently. We will walk you through the project plan from concept to completion, making sure everything is aligned with your needs and expectations. We’ve also grown an appreciation for the little things, so when we are finished we will always brush off your dock and clean up after ourselves.
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FOLLOW UP ON CUSTOMER SATISFACTION
As a family business, we value hard work, quality service, and customer satisfaction. To ensure the project meets our quality standards, we return to the job after the water has settled to clean up weeds that dodged us the first time. We don’t send the invoice until we’re confident the job is done. And if by chance you’re still not satisfied, we’re happy to take another look at the job with you.
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MAINTAIN Long-term Relationships
The vast majority of our customers hire us again in future summers. This is a testament to their trust in our quality and value. Ask around on your lake or on neighboring lakes, and you’re bound to find a Sweeney’s Aquatic Weed Removal customer.
“When we bought our first lake home, we tried to do all the waterfront & exterior maintenance ourselves. After 2 summers, I was thankfully connected with Eric & his team who have now been managing our waterfront for over 6 years.”